Your insurance company determines your co-pay and how much they reimburse for treatment. This is written in a lengthy contract that your employer purchases from the insurance company. We do not have access to that contract and do not have any contractual agreement with your insurance company, so we can only request information. Details can be acquired by phone from the insurance company representatives, but tends to be notoriously inaccurate. Due to this, we recommend submitting preauthorization for treatment when possible. This is a process in which we give the insurance company our proposed treatment, and they provide an “estimate of benefits” for what portion they will cover. The majority of dental plans reimburse approximately 30%-80% of treatment costs, depending on what is provided for in your insurance contract. With this in mind, we ask that the estimated co-payment determined by your insurance company be paid at the time of treatment. As a courtesy to our patients with medical and/or dental benefit plans, we will submit necessary claim forms and other information directly to your insurance company. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded.
Option 1: For one visit appointments, payment or co-payment is due on the day of treatment.
Option 2: For those who would prefer an extended payment plan, outside financing is available and can be approved from our office at your first appointment.
For your convenience, payments may be made with cash, personal check, bank draft, Visa, Discover or MasterCard; if you have any problems or questions, please ask our staff. They are well informed and up-to-date. Our staff can be reached by phone at 1-253-759-5100, or by fax at 1-253-759-3279.